FAQ

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What We Do

What kind of costumes do you make?

We create twirling, color guard, dance, skating, wrestling, and many other types of costumes.

Do you make alterations?

Depending on the alteration, we can provide a quote and discuss what is possible.

Are prototypes available?

Yes. We offer prototypes for large teams.

Do you make costumes for boys and men?

Absolutely.

Do you make 3D costumes?

No, we do not.

About the Process

Can I place a rush order?

Allow 4-8 weeks or longer for delivery, depending on time of year. Rush service is available for a fee, however rush availability is not guaranteed. A change in due date will incur an additional fee. All orders shipped UPS.

How long d

Payment

How does payment work?

A 50% non-refundable deposit is needed once your design is approved to begin production, and the remaining balance is due before the costume ships.

What forms of payment do you accept?

Forms of payment accepted: Check, money order, school purchase order, Visa, MasterCard, Discover and American Express. Include name and billing address of cardholder; card number, expiration date, and code. There will be a $20.00 charge for any returned checks. Price subject to change without notice. Refunds by store credit only.

Do you ship outside of the U.S?

Yes, payment in full must accompany for the orders shipping outside the U.S.A. U.S. fund only -- Visa, MasterCard, Discover or American Express. No C.O.D's

Return Policy

What is your return policy?

We do not accept returns but guarantee fit and workmanship. If your costume isn’t fitting to your satisfaction, let us know within 30 days of receipt. After 30 days, alteration fees will apply.

What if I take my measurements incorrectly?

We highly encourage you to review our measurement instructions and contact us with any questions, as charges will apply for adjustments to new costumes due to incorrect measurements taken, children having grown out of measurements provided, or weight loss.